Support > Frequently Asked Questions

Pricing

How much does ECGSimulator.Net cost?

ECGSimulator.Net is offered as a subscription service. Pricing is per device, and you can choose either a monthly or yearly payment plan.

Monthly: Our monthly plan is best suited for students or others who only need access to the software for a short period of time. The cost is $14.95 per month per device.

Yearly: Our yearly plan is our most economical option for instructors or others who intend to use the software over an extended period of time. Our yearly subscription starts at $149 for the first year, and $99 per year for each subsequent year. Our yearly subscriptions pricing is tiered, meaning that the more devices you have, the less you will pay per device

Yearly Price Tiers

Number of DevicesFirst YearSubsequent Years
1$149$99
2$269 ($134.50 per device)$189 ($94.50 per device)
3$339 ($113.00 per device)$249 ($83.00 per device)
5$499 ($99.80 per device)$399 ($79.80 per device)
10$849 ($84.90 per device)$749 ($74.90 per device)
Do you offer bulk licensing discounts?

Our yearly subscription pricing is tiered with lower rates for more licenses. If you are a large institution with a need for more than 10 devices, we do offer site licenses. A site license allows for an unlimited number of devices at a given institution. For a quote, please send us at email at sales@ecgsimulator.net with more information about your institution and your specific needs and we will get back to you promptly.

Installation & Activation

Can I use ECGSimulator.Net on a Chromebook or a Mac?

Unfortunately, our software is currently for Windows PCs only. However, we hope to support Mac and Linux operating systems in the near future.

Managing My Account

I just got a new computer. How do I install ECGSimulator.Net on my new computer?

If you are no longer using ECGSimulator.Net on your old computer, you may need to deactivate the license on that computer so that you can activate it on your new computer.

Login in to your account by clicking the Log In link above or click on the Account link if you are already logged in. Then click on the Devices tab, find the device that you want to deactivate, and click on the Red "X" to deactivate that device.

Now, you can download the software from our website and install it on your new computer, activating it with your existing license key.

How do I cancel my subscription?

To cancel your subscription, login in to your account by clicking the Log In link above or click on the Account link if you are already logged in.

Then, find your license under the Licenses tab, click on the blue Actions button, and select the options to cancel your subscription.

How do I update my payment method?

To update your payment method for your subscription, login in to your account by clicking the Log In link above or click on the Account link if you are already logged in.

Then, find your license under the Licenses tab, click on the blue Actions button, and select the Update my credit card information option. When prompted, enter your new payment information. All future payments will then be made with this payment method.